SourceMedia Banking Group and Pitney Bowes present a web seminar:

Control your customer communications to improve service, reduce risk and costs


Date held: December 10, 2008
Duration: One Hour

Controlling your customer communications to ensure a consistent, accurate and personal service is a powerful step in improving your customer experience, but it doesn't stop there. Maintaining customer communications such as error-prone, costly interactive correspondence, with greater efficiency is an area that continues to impact financial institutions. And further impact is experienced in ROI and operational costs - where institutions can reduce costs.

Attend this web seminar to hear guest speaker Kathleen Khirallah, Research Director, TowerGroup Banking Practice, discuss challenges and solutions for managing customer communications.

  • Customer experience - differentiate your customer experience and build customer loyalty by providing a faster, more accurate and personal interaction
  • Risk management - reduce the costs of error, ensure compliance and branding, and quality of customer communications
  • Reducing costs - significantly reduce print and postal costs with centralized print and fulfillment and e-delivery of communications

Learn how your enterprise-wide business users - front-office, Call Center, marketing and regulatory - can quickly and easily create and deliver more relevant, consistent communications, across all channels. Hear use case scenarios and ROI examples on how you can better manage the high volumes of customer communications related to key financial applications including:

  • Call center communications
  • Account opening documentation
  • Credit Card notifications

Sign up for this seminar today! Please fill in the below registration form.
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By registering for this event you agree to receive pertinent information from this Web Seminar's sponsor.

      

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Phone: (800) 221-1809
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