Actuate presents a visionary series of web seminars aimed at helping financial services institutions (FSIs) to develop and deploy an integrated Customer Experience and Enterprise Intelligence strategy. In this web seminar we will illustrate how to combine enterprise performance management and customer experience to drive revenue, control costs and improve productivity.
In this first of a three part series we will examine how to integrate your business intelligence and customer experience strategy.
Financial services institutions have long recognized the importance of using enterprise intelligence applications to assist in making time critical decisions that directly impact revenue and costs. Enterprise intelligence is quickly becoming an integral part of developing customer experience proficiency. In order for financial services institutions to achieve superior customer satisfaction and customer loyalty, they need to provide a richer online experience that enhances and differentiates traditional products and services that have become commoditized.
Join Rodney Nelsestuen, Senior Analyst at TowerGroup and industry expert, and Jeff Morris, Sr. Director of Product and Solution Marketing at Actuate, for this must-see seminar.
Tune in to this first of a three part series to learn how to:
- Determine which key performance metrics will indicate the success of implementing an integrated information strategy
- Leverage on-line customer behavior for further enhancement of the customer experience
- Enhance operational productivity through enterprise intelligence
Please stay tuned for an exclusive invitation to the second web seminar in late October. You will gain understanding of best practices on how to implement an integrated Customer Experience and Enterprise Intelligence strategy.
Sign up for this seminar today! Please fill in the below registration form.
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