SourceMedia Banking Group and Actuate Present a Complimentary Web Seminar:

Web 2.0-Based Rich Internet Applications for
Merchant and Card Services Payment Portals


Date held: June 24, 2008
Duration: One Hour

Featured Speakers:

  • Dennis Moroney, Senior Analyst, Bank Cards TowerGroup
  • Richard Stark, Director of Online Channels and Performance Management Solutions, Actuate Corporation

Online merchant service sites allow merchants to view payments, resolve customer disputes and update account information online. The market is now demanding better visibility into payment activities through real-time monitoring and administration. Business customers are being lured to switch to those service providers who can provide higher value services. There is a need to add value to traditional payment services to ensure customer retention and grow crucial revenue streams. Opportunities created by industry consolidations to deliver a seamless online experience have not been realized.

With the growing use of web-based front ends and customer portals, Web 2.0-based Rich Internet Applications are providing the superior service and visibility into their payments that keep customers and increase growth. This highly informative webcast will cover:

Business Challenges

  • Drive bank profitability
  • Deliver unique payment offering
  • Meeting corporate customers' demands
Technical Challenges
  • Increase demand for real-time monitoring and administration
  • Rich application experience through Web 2.0
  • Increase acceptance of online channels
Rich Internet Applications
  • Provide superior service and visibility into the payment process to keep customers and increase growth
  • Contain costs and improve efficiencies
  • Add value to traditional payment services to preserve and grow crucial revenue streams


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